Privacy Policy

At QWS Direct, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and make use of our services. By accessing or using our website, you consent to the terms outlined in this policy.

1. Information We Collect: We may collect the following types of personal information when you interact with our website:
   • Contact information (name, email address, phone number)
   • Billing and shipping details
   • Device information (IP address, browser type, operating system)
   • Website usage data (pages visited, links clicked, browsing patterns)
2. Use of Personal Information: We may use the collected information for the following purposes:
   • Process and fulfill your orders
   • Improve our website and services
   • Respond to your inquiries and provide customer support
   • Send you promotional offers, newsletters, or updates (with your consent)
   • Comply with legal obligations
3. Data Sharing and Disclosure: We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and delivering services to you. These third-party providers are contractually bound to keep your information confidential and are prohibited from using it for any other purpose.
4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about website usage. These technologies may collect data such as your IP address, browser type, and browsing patterns. You have the option to disable cookies through your browser settings, although this may limit certain functionalities on our website.
5. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights: You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have questions about your data, please contact us using the information provided below.
7. Changes to the Privacy Policy: We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or applicable laws. Any revisions will be effective upon posting the updated policy on our website.
8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us by visiting the Contact Us page and filing the form stating all your concerns.

Cookies Policy:

Our website uses cookies to enhance your browsing experience and provide personalized services. By using our website, you consent to the use of cookies in accordance with this policy.

1. What are Cookies: Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They enable the website to remember your actions and preferences, such as login details, language, and other settings. Cookies can be session-based (temporary) or persistent (remain on your device until deleted).
2. Types of Cookies We Use:
   • Strictly Necessary Cookies: Essential for the functioning of our website, allowing you to navigate and access secure areas.
   • Performance Cookies: Collect anonymous data to analyze website usage, improve performance, and optimize user experience.
   • Functionality Cookies: Remember your preferences and settings to provide personalized features and enhance usability.
   • Targeting or Advertising Cookies: Deliver targeted advertisements based on your interests and browsing behavior.
3. Third-Party Cookies: We may allow third-party service providers, such as analytics or advertising platforms, to place cookies on our website for data analysis or targeted advertising purposes. These providers have their own privacy policies governing the use of cookies.
4. Cookie Management: You have the option to disable or delete cookies through your browser settings. However, please note that disabling cookies may limit certain functionalities and impact your user experience on our website.
5. Changes to the Cookies Policy: We reserve the right to update this Cookies Policy as needed to reflect changes in our practices or applicable laws. Any revisions will be effective upon posting the updated policy on our website.
6. Contact Us: If you have any questions or concerns about our use of cookies, please contact us by visiting the Contact Us page and filing the form stating all your concerns..